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Privacy

KKF Privacy Policy – How Your Information Is Kept Safe

Your personal information at KKF is held in trust. This page explains in plain English what data is collected, why it's collected, where it goes, and what rights you have — no legal jargon, no hidden details.

Last Updated: January 2026 Register

1What information we collect

In brief: KKF only collects information that is strictly necessary — nothing more than what is needed. No unnecessary data is ever requested.

When you create an account or use the KKF platform, certain information is collected. This data comes from three main sources — what you provide directly, what is recorded automatically during your use, and what is received during payment processing.

Identity information
  • Name and mobile number
  • Date of birth
  • NID or Birth Registration Number
  • Address (if required)
Transaction Data
  • Deposit and withdrawal history
  • Mobile Wallet Number
  • Payment amount and date
  • Transaction ID
Usage Data
  • Login time and device
  • Betting & Gaming History
  • IP address
  • Cookies & Session Data

Without this information, KKF cannot deliver its services properly. For instance, an OTP cannot be sent without a mobile number, and age cannot be verified without a date of birth. Every piece of data collected has a specific purpose behind it.

2Why This Information Is Collected

Every piece of information KKF collects has a specific purpose. Nothing is requested without reason, and all collected data is used solely for its intended purpose.

  • Account creation and management: The information provided during registration is used to create your account and keep your login secure.
  • Identity Verification (KYC): Every member's identity is verified in accordance with international standards — this helps prevent money laundering and fraud.
  • Payment Processing: Payment information is used to process deposits and withdrawals accurately.
  • Customer Support: If any issue arises, the support team can assist you effectively by reviewing your account information.
  • Security & Fraud Prevention: Login and device information is used to detect unusual activity and keep accounts secure.
  • Legal Obligations: Certain data retention is legally required to meet licensing and regulatory obligations.
  • Service improvement: Analytics data is used to understand which features are most used and where issues may be occurring.
Marketing Communications: KKF may send promotional SMS or notifications about offers. If you prefer not to receive these, you can turn them off at any time from your account settings.

3Who Can Access Your Data

Our Commitment: KKF never sells your personal data or shares it with third parties for advertising purposes.

Within KKF, only authorized personnel can view your information — for example, the support team when resolving an issue, or the KYC team during identity verification. All access is logged.

KKF follows a strict policy when it comes to sharing data with third parties. Your information may only be shared in a limited set of circumstances:

  • Payment Processors: Mobile wallet providers such as bKash, Nagad, and Rocket receive the information necessary to process transactions.
  • Technology Service Providers: Trusted technology partners handling server hosting, cybersecurity, and software services may access limited data. Each of them is bound by a confidentiality agreement with KKF.
  • Law Enforcement Agencies: KKF may be required to disclose information in response to a court order or a legal request from a regulatory authority. Where possible, members will be notified in advance.
  • Fraud Prevention: If money laundering or serious fraud is suspected, sharing relevant information with the appropriate authorities is a legal obligation.

Outside of these circumstances, your data is not shared with any third party.

4How Long Your Data Is Retained

KKF does not retain data longer than necessary. Each type of information has its own retention policy.

  • Account Information: Retained for as long as your account is active, and for up to 5 years after closure — for legal compliance.
  • Transaction Information: In accordance with international financial regulations, transaction data must be retained for a minimum of 5 years.
  • KYC Documents: Identity verification documents are retained for up to 3 years after an account is closed.
  • Support contact: Customer support history is retained for up to 2 years.
  • Session and log data: Retained for up to 6 months for security purposes.

Once this retention period ends, data is securely deleted. Due to legal obligations, certain data may not be possible to delete before the specified period has elapsed.

5Cookies & Tracking Technologies

KKF's website uses cookies — small files stored in your browser that help improve your KKF experience.

Optional cookies can be disabled through your browser settings. Please note that turning off all cookies may prevent certain KKF features from working correctly.

6Data Protection Methods

KKF uses multiple layers of security to keep your information safe, covering both technical and operational aspects.

  • SSL/TLS Encryption: All data transmitted between your browser and KKF's servers is encrypted. No third party can intercept it in transit.
  • Password Hashing: Your password is never stored directly — it is kept as an encrypted hash. Even KKF staff cannot view your password.
  • Two-Step Verification: OTP verification at login adds an extra layer of security to your account.
  • Firewall & DDoS Protection: KKF's servers are protected by industry-standard firewalls and intrusion prevention systems.
  • Regular Security Audits: Regular security audits are conducted by independent third-party experts.
  • Limited Access: Only authorized staff can access member information, and every access is logged.

That said, no digital system can be guaranteed 100% secure. Should any security issue ever be identified, KKF will promptly notify members and take the necessary steps to address it.

7Your rights over your data

You have several important rights regarding your personal data. KKF respects these rights and responds to requests as promptly as possible.

Right to Access Information
To find out what information KKF holds about you, contact support and a copy will be provided within 30 days.
Right to Correct Information
If any of your information is incorrect, you can request a correction. If your contact details change, please notify support.
Right to Delete Information
If you close your account, you may request deletion of your data. However, certain information must be retained for a specified period due to legal obligations.
Right to data portability
You can request a copy of the information KKF holds about you in a portable format.
Right to Object to Processing
You can object to marketing communications or certain types of data processing at any time. This can be done through your account settings or by contacting support.

To exercise any of these rights, email support@kkf-jit.com or reach us via live chat.

8Children's Privacy

Strict Policy: KKF is intended for users aged 18 and above only. KKF does not knowingly collect data from anyone under the age of 18.

If any person under 18 is found to have opened an account on KKF, that account will be closed immediately upon discovery and all associated data will be deleted.

If parents believe their child under 18 is using KKF, please contact support@kkf-jit.com immediately. We will act promptly.

9Changes to This Policy

KKF's privacy policy may be updated from time to time — due to changes in technology, new legal requirements, or service improvements. When updates are made, a revised date will be shown on this page.

For any significant changes, you will be notified via SMS or email to your registered mobile number. Continuing to use KKF after a change takes effect means you accept the updated policy. Checking this page regularly will keep you up to date.

10Privacy Contact

If you have any questions about this privacy policy, wish to view or delete your data, or need to report an issue, please contact KKF directly.

  • Email: support@kkf-jit.com
  • Live Chat: Bottom-right corner of the website — active 24/7
  • Average Response Time: 2–5 minutes via live chat, within 2 hours via email

Any privacy-related request can be submitted in Bengali, and KKF's team will respond in Bengali.


The 6 Pillars of KKF's Privacy Protection

These 6 principles form the foundation of KKF's data protection

Encryption Protected
All data on KKF is protected with SSL/TLS encryption. Every data packet traveling between your browser and KKF's servers is encrypted — no one can intercept or read it in transit.
Data Is Never Sold
KKF never sells members' personal data to third parties. There are no data-sharing agreements with advertisers or data brokers.
Limited Access Policy
Only authorized KKF staff can access member information, and only when required for work purposes. Every access is logged and audited.
Transparent Policy in Bangla
KKF's privacy policy is written in plain, straightforward English — no complex legal jargon, no hidden conditions. You'll know exactly what happens to your information.
Regular Security Audits
KKF's security systems are regularly tested by independent third-party experts. Any vulnerabilities identified are addressed promptly.
Your Information, Your Control
You have the right to view, correct, or delete your data. On KKF, you can manage which notifications you receive and which cookies you allow.

What Privacy Means to KKF — In Plain Terms

When using online platforms in Bangladesh, many users keep one question in mind — "What is being done with my data?" That question is valid, and every user has the right to know the answer. On KKF, that question is answered directly and transparently.

When you register with your mobile number, KKF uses it solely for account verification and important service notifications. It is never shared with external companies for advertising purposes. Many websites share numbers with third-party advertisers — that does not happen at KKF.

Payment information is often the most sensitive concern for users. bKash or Nagad numbers are not stored directly on KKF — only transaction IDs and amounts are recorded. The payment gateway (bKash/Nagad) processes the transaction itself; KKF only receives a confirmation of success.

Even KKF staff cannot view your password. Passwords are stored in a format that cannot be read — only verified. For this reason, no KKF staff member will ever ask for your password by phone or message. If anyone does, it is a fraudulent attempt.

KKF retains your betting and game history — it helps resolve disputes and is required by law to be kept. However, this information is never shared externally. If you'd like to know how far back your history goes, simply contact support and a copy will be provided.

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Play Safe, Enjoy with Peace of Mind

Your data is protected, your payments are secure, and your experience is transparent at KKF. Register today.


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Privacy FAQs

Questions members frequently ask

Two adults from the same household can open separate accounts, provided certain conditions are met. KKF's policy is one account per person — having two separate accounts for two different people in the same household is not prohibited, as long as they are genuinely different individuals, each with their own mobile number and NID. Problems arise only when one person runs two accounts — that violates KKF's rules and may result in both accounts being closed. If two household members use KKF from the same home WiFi, the system may flag this. In that case, KKF may request account verification — both individuals can confirm they are separate users by providing their own ID documents and mobile numbers. Once verified, both accounts can continue operating normally. If you're unsure, contact support in advance — that's always the safest approach.

Deposits made via bKash or Nagad on KKF are typically credited to your account within 2–5 minutes. If more than 5–10 minutes have passed and your balance has not updated, first log out of your KKF account and log back in — sometimes a system cache delay can cause the update to appear late. If the balance still has not arrived, contact KKF Live Chat immediately and provide the following details: your bKash transaction ID (TxID), the time of the transfer, the amount sent, and the number you sent it from. With this information, the support team can usually identify the issue and resolve it within 15 minutes. In some cases, payments may be pending due to mobile operator network issues — in that case, also check the transaction status in your bKash app. If the amount has been deducted from your bKash but has not arrived in KKF, KKF support will resolve it — your money will not be lost.

Play Responsibly: Just as protecting your data is KKF's responsibility, playing within your limits is yours. Responsible Gaming Learn about the security features on this page. For users aged 18+ only.


Join a Secure Platform

Your information is secure, your transactions are safe, and all policies are transparent at KKF. Register today and see for yourself.

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